As a Chief Executive in several markets within the Diageo Group, Peter demonstrated ability to transform businesses and organisations to deliver superior results. If you decided to use another mediator who was not approved and appointed by Vodacom Legal Cover (in writing), your policy won’t cover it. Leading executives, management and employees. Where you’ve been a victim of defamation of character, and cannot prove that you good name was publically tarnished and that you suffered financial loss as a result. Shameel served on the Vodacom Group Board from 2000 until March 2011, when he was seconded to Spain. f. One Free Prenuptial Agreement:  just remember that this benefit is only available after a 3-month Waiting Period to the Main Policyholder. 3. Peter is the CEO of Safaricom PLC, a leading communications company in Africa. Vodacom Legal department phone cuts off Disappointed!, Not even the call centre could get through to their own legal department. It’s our great privilege to welcome you to the Vodacom Insurance family! 1.1.2. • Do not sign any blank or semi-completed application form. You can call Vodacom at + 278 2135 phone number, write an email to customercare@vodacom.co.za, fill out a contact form on their website www.vodacom.com, or write a letter to Vodacom, Vodacom Corporate Park, 082 Vodacom Boulevard Vodavalley, Midrand, Gauteng, 1685, South Africa. As we mentioned before, there’s a 6-month Waiting Period – in other words, you can only be covered for a divorce if the reason for the divorce started after 6 months. j. Let’s talk about the Mediation Benefit - here you’re only allowed to make use of the mediators appointed by Vodacom Legal Cover. Edcon recently sent out a communication to Debt Counsellors that they have changes some of the contact details which Debt Counsellors use in regard to debt review matters. x. vi. Where you’ve been a victim of defamation of character, and cannot prove that you good name was publically tarnished and that you suffered financial loss as a result. You can find contact details for Vodacom above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Their Start Date will be the date of your marriage. You will also enjoy the following benefits: a. He comes with proven success in business turnarounds, enhancing operational efficiency, leading organisations through critical transitions, and translating corporate strategies into tangible operating results. xxiv. p. Later on, in this document you’ll find a list titled Your Obligations. We cannot cover you if the case is based on any of the following: xxviii. Your premium must always be paid on a monthly basis, for the month ahead (in advance). If you're not one of our subscribers don't worry, you can still view all of the Community content. But all is not lost! k. If you want to cancel your policy, we’ll be sad, but we won’t stand in your way. Remember, this does not cover your business matters or matters that arose before you joined. Nkateko joined Vodacom as Chief Officer: Regulatory and Stakeholder Relations. Remember, this is all subject to the rules and regulations in paragraph 1.2, so be sure to read through your policy in great detail! Tax advice:  have a look at Annexure A for more details. If you would like us to comment on any media news, share our views or comment feel free to fill in the form below or contact Atmosphere Communications on +27 11 215 0100. Your privacy is important to us. If you originally signed up through a telemarketer, you can go back to About Your financial services provider and administrator to find the details. Qualifications: Major in Business Administration, Marketing and Sales and Masters in Business Administration (MBA). Remember that we cannot cover you if you don’t have a written agreement with the other party. Qualifications: B Admin (University of Venda), Post Graduate Diploma in HR (UCT), MBA (UKZN), and also a graduate of the Vodafone Global HR Excellence Program. He started his career at PwC, the global consulting firm, where he worked for 11 years. xiv. Vodacom Foundation unveils education eco-system. We will help you resolve your case by negotiating with third parties via telephone, email, fax and letters. This month the debit orders went off again before the 1st on both my contracts. jurisdiction) of the Small Claims Court. Please put your reasons in writing and send it to the person whose details appear on the rejection letter. Subscriber Collections: 082 1946. What’s more, the benefit also covers your spouse (only one), your children who are still dependent on you (under 26, not working, unmarried and permanently living with you), and any other family members that you may have added to your policy (if you’ve chosen the extended family plan option). Remember, this policy covers your private life and excludes legal disputes resulting from any business dealings. • Don’t EVER feel pressurised to buy the product! Simply call 082 178 00 or email your problem to [email protected]. Simply contact our Legal Call Centre (082 178 00) to get access to our templates. Email Address: info@getcellphonedeals.co.za. Access to a 24-hour Legal Emergency Line: which is ideal in the case of (for instance) after-hour bail applications. no pro rata bail cover where the amount is more than R10000). Pain and suffering - for instance if you suffered pain due to a medical Doctor’s negligence. He was appointed to the Vodafone Group Exco in April 2020. Waiting Period - the time that must pass (after your Start Date) before you can start using your benefits. b. Vodacom Insurance – That’s us! Matimba has worked within the Vodacom/Vodafone Group since 2003 during which he worked in various roles within HR. Visit ii. Any extra costs will have to come out of your own pocket. A dispute about your residence in South Africa as a foreign national or any matter related to your deportation. Raisibe was appointed as the Chief Financial Officer and Executive Director of Vodacom Group with effect from 1 November 2020. y. Peter joined Safaricom in April 2020. Simply contact our Legal Call Centre to get access to our templates. Balesh was appointed to the role of Managing Director and executive director of Vodacom South Africa with effect from 1 September 2020. An issue or dispute between you and Vodacom Insurance, LAW FOR ALL, any of its employees or subsidiaries. The recent email stated that as of the end of March Edcon are now operating their call centre with the following contact number: He has extensive telco experience having operated at a senior level in various companies across the group for the last 22 years, including Managing Director at Vodacom South Africa and Chief Executive Officer at Vodafone Spain. Please Note: Any legal matter that is not specifically provided for under BENEFITS YOU ENJOY, will not be covered by your policy. Civil commotion, labour disturbances, riots, public disorder, unlawful strikes, lock-out and civil disobedience, war, invasion, acts of foreign enemies, hostilities or warlike operations, mutiny arising – in other words, if you cause problems in our beautiful country, we cannot take your side. I upgraded on 29.11.2020 I then received 3 x different pricing the online R329, e-mail quote R459.00 and sms R627.99 all for the same thing. If you drop the ball and don’t send us these documents, we may reject your claim – so please get your matters in order. d. Before you claim from your Litigation Benefit, you must first claim from any other insurance you might have – for example, if you were in a car accident, first use your car insurance to repair your car. Previously, he was CEO of Vodafone Idea and the Chief Operating Officer of Vodafone India. 5. Know your rights! You can email us anytime. Dejan joins Vodacom from PT Indosat Ooredoo TBK, where he served as the Chief Technology and Information Officer, part of Ooredoo Group from Qatar. Any case where you were accused of being under the influence of alcohol and/or drugs. in January 2011 i had all 3 my Vodacom accounts cancelled. He subsequently spent three years on secondment to Vodafone as Regional Head of Organisational Effectiveness and Change, and Regional Head of Talent within the Africa, Middle East and Asia Pacific (AMAP) region. i. Reactivate my line. Prior to her tenure at Telesure, Mariam held various roles at Thebe Investment Corporation, a leading South African BEE investment company, building a career in Corporate Finance, Debt Structuring and Synergy extraction within the portfolio of companies. Mariam joined the Vodacom Group in November 2016 serving as the Managing Executive of Financial Services. • Use an ink pen to complete all forms so that no one can change it without your knowledge. w. If you decide to add family members to your policy (with the extended family plan) they will only be covered from the moment you’ve paid their first premium. Where you want to sue another person for money, goods or services based on a written agreement. Vodacom will not contact you via Whatsapp to request your personal details. xi. q. Prior to this role, he was Managing Executive: HR for Vodacom South Africa until April 2014. Unleashing enterprise mobility without compromising business security [Johannesburg, 12 June 2015] - Increasing investment in high-speed mobile data networks combined with the rapid proliferation of smartphones and tablets is … Their Start Date will be the date of your marriage. Call us on 082 1940. Remember that we cannot cover you if you don’t have a written agreement with the other party. g. Payment of up to R5000 Bail: per policy per year, where the bail application was covered and the bail set an amount no more than R5000 (i.e. Prior to his assignment to the Vodafone AMAP Region, Matimba was responsible for Talent Management at Vodacom for six years where he successfully delivered the integration of our talent strategy into the Vodafone global strategy. a. Don’t delay - when you become aware of a legal issue that you need help or cover for, make sure you report it to Vodacom Legal Cover within 31 days! xxii. iii. Qualifications: Masters in Law and Public Administration (Harvard), LLB and B. Proc (Wits). Always remember that you are allowed to ask for the recordings of your telephone conversation with the telemarketer at any time, if you need it for any reason. What’s more, the benefit also covers your spouse (only one), your children who are still dependent on you (under 21, not working, unmarried and permanently living with you), and any other family members that you may have added to your policy (if you’ve chosen the extended family plan option). Employment-Related Cases: where you could lose your job if your boss wins the case. Lastly, the LAW FOR ALL Merits Committee will look at your case and decide whether or not it’s worth going to court. BENEFITS YOU ENJOY : Vodacom Legal Cover Plus Policy. d. Later on, in this document you’ll find a list titled Your Obligations. Remember, this policy covers your private life and excludes legal disputes resulting from any business dealings. An issue or dispute between you and Vodacom Insurance, LAW FOR ALL, any of its employees or subsidiaries. Where you want to sue another person for money, goods or services based on a written agreement. Vodacom chooses as its address at which it will receive all correspondence or legal notices for all purposes under these T's & C's, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the following address: (Physical address) Vodacom Corporate Park, 082 Vodacom Boulevard, Vodavalley, Midrand, South Africa. Peter draws his inspiration, in particular from his early upbringing laying the foundations for his strong value set, from his teachers and the legendary Dr Geoffrey Griffin - the late founder of Starehe Boys Centre- his alma mater, and his parents. Legal Advice: on practically any legal matter where you’re involved on a personal level (in other words, not business-related). A claim against the Road Accident Fund (RAF). Access to a 24-hour Legal Emergency Line, which is ideal in the case of (for instance) after-hour bail applications. Developing, implementing and monitoring policies and procedures, internal controls, governance, risk management, ethics and authority levels. Select a Topic. We will look at other similar cases that have taken place in South Africa, to see how successful they were. Pain and suffering - for instance if you suffered pain due to a medical Doctor’s negligence. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. Shameel joined Vodacom in 1994 and currently serves as Chief Executive Officer at Vodacom Group Limited, a position he has held since 2012. xvi. PHONE: 082 1307055; or 011 653 5229 POSTAL ADDRESS: The Vodacom Foundation, Private Bag X9904, Sandton, 2146 PHYSICAL ADDRESS: Vodacom Corporate Park, 082 Vodacom … Developing the annual budget and business plan for the Board’s approval. xviii. We also only cover your case if you are unchallenged (in other words, your spouse isn’t opposing you), undefended (you don’t challenge your spouse’s request for divorce), and a settlement has been signed between the two of you. i. We will look at other similar cases that have taken place in South Africa, to see how successful they were. jurisdiction) of the Small Claims Court. First name*: Last name*: Email address*: Contact number*: Message*: 512 characters *Required fields. Dejan began his professional career with the first alternative provider of telecommunication services Amis Ltd in Slovenia, and was later promoted to the Chief Technology Officer in 2004 as the company progressed to MBO acquisition. Previously, he served as CEO in Guinness Nigeria PLC and Guinness Breweries PLC, transforming the two operations to deliver a double-digit growth by investing in people, introducing new brands and re-organising the businesses. The Intermediary is an authorised Financial Services Provider in terms of the FAIS Act and may provide advice relating to short-term insurance products under license 43170. Any case where you were accused of being under the influence of alcohol and/or drugs. 1.1.4. Nkateko was CEO of the Independent Communications Authority of South Africa (ICASA). When it comes to divorces, you will only be able to use R20 000 (per divorce) of your policy to cover it. In a divorce battle, if your spouse has a legal practitioner at their side (and has served you with a Notice if Intention to Defend), this policy will cover you as the Main Policyholder. for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. He successfully oversaw the integration of Vodafone Idea and drove the strategy and execution of the combined business, delivering substantial synergies in the very first year post merger. Dejan was appointed as Chief Technology Officer for Vodacom Group and a member of the Vodacom Group Executive Committee with effect from August 2020. We only ask that you give us 31 days’ notice (in writing, of course). Where you want to sue another person for money, goods or services based on a written agreement. c. Before we can provide cover, you must be able to prove to us that you have a good chance of winning your case. Pain and suffering - for instance if you suffered pain due to a medical Doctor’s negligence. l. We cannot cover you if the case is based on any of the following: i. Click to Call ... just incorporates their contact details information and routing the users via virtual premium numbers to the relevant department they seek to call or contact. Please note: Guilty pleas are not covered. Your policy does not cover any interdicts, eviction orders, sequestrations, Rule 43 applications (for instance, for maintenance or custody during a divorce case) or other self - motivated court applications. BENEFITS YOU ENJOY: Vodacom Legal Cover Core Policy. Like sale and lease agreements – all set up and ready for you to use. (This notice does not form part of your insurance contract), VODACOM INSURANCE COMPANY (RF) LIMITED is a registered short-term insurer, ABOUT YOUR FINANCIAL SERVICES PROVIDER & ADMINISTRATOR, LIPCO BUSINESS (PTY) LTD is an authorised Financial Services Provider (FSP 43170), Tel: (021) 522 6400 | Fax: (021) 556 1230, If you feel that you weren’t given good advice or the right product information, please let us know! t. If you get married after you’ve become a Vodacom Legal Cover Policyholder, your new spouse and their children will be added to your policy. dd. Unfortunately, if we still haven’t received your payment by the end of the 31 days, your cover will be stopped. Keep in Mind: Your monthly premium is subject to annual review. We cannot cover you if the case is based on any of the following: xv. The ombudsman is available to advise you in the event of claim problems which are not satisfactorily resolved by your financial services provider and/or the insurer. Prior to joining Vodacom, he held several positions at MTN, including Group Executive for Corporate Services where his responsibilities included Legal, Regulatory, Company Secretariat and the MTN Foundation. Puso is the Chief Officer: Strategy and New Business Development since 1 June 2020. e. Up to 60% Discount on Transfer Fees: (not transfer duty) when making use of one of our recommended Panel Attorneys (do note, however, that your discount will depend on the actual purchase price). At Vodacom our purpose is to connect people, create possibilities and change lives. i. This means that whatever the problem or issue was that led to the divorce, must have originated at least 3 months after your policy started. News archive. submit a query. is an alumni of the Harvard Business School and Mayo College and holds a Degree in Mechanical Engineering from Engineering College, Kota and an MBA from Podar Institute of Management in Jaipur, India. Select a Department. That means why may adjust your premium due to external factors (such as inflation, increases in legal fees or operational expenses). This also means that, whatever the problem or issue was that led to the court case, it must have originated at least 3 months after your policy has started. e. We can’t help you if we don’t have enough insight into your case. WARNING (NOT TO SCARE YOU BUT JUST FOR YOUR SAFETEY). c. Mediation Benefit: Our legal professionals will help you settle all your personal legal matters - in an attempt to avoid the courtroom! Civil commotion, labour disturbances, riots, public disorder, unlawful strikes, lock-out and civil disobedience, war, invasion, acts of foreign enemies, hostilities or warlike operations, mutiny arising – in other words, if you cause problems in our beautiful country, we cannot take your side. 1 Sturdee Avenue Cnr Bolton and Baker roads First Floor, Block B, Rosebank, Tel: (011) 726 8900 | Fax: (011) 726 5501 | Email: [email protected], PARTICULARS OF THE FINANCIAL ADVISORY & INTERMEDIARY SERVICES OMBUD. Vodacom Insurance Company (RF) Limited, the guys who underwrite the benefits that you’ll be enjoying as a Vodacom Legal Cover Policyholder. Vodacom Business Sales: 082 1960. n. Your monthly Vodacom Legal Cover fees (policy premiums) must be paid and up to date - in other words, we cannot help you if you owe us any money. We understand that some months aren’t easy, that’s why we allow a grace period of 31 days (after the due date) for you to pay your premium. 1.1.2. Are you happy with our service? Simply contact the Customer Care Centre on 086 110 2251 or [email protected], Name: Comply Sure         Tel: (028) 316 4286. Legal Expenses: Professional fees and expenses payable to an attorney (per the fee arrangement between the attorney and LAW FOR ALL) to represent you in a legal matter. Fibre: 082 1904. Please note: Guilty pleas are covered, except in cases that are drug or alcohol related. So before you you lodge a claim, please make sure that the legal matter is specifically mentioned in this document. CONTACT US is a unique business directory site that incorporate major South African customer services and customer care contact details categorised by service type and department, it allows you quick, easy and direct access to these big organizations without spending unnecessary time… Before you can make use of this benefit, you need to wait 3 months (and in case of divorce, 6 months) as a Waiting Period applies. Always make sure that you stick to the rules of the agreement and that your car is only driven by licensed drivers. Any case where you were accused of being under the influence of alcohol and/or drugs. Vodacom Phone and Map of Address: Vodaworld,Shop 082,Vodacom Boulevard,Vodavalley, Erand A H, Midrand, South Africa, Gauteng, Business Reviews, Consumer Complaints and Ratings for Companies & Businesses in Gauteng. • Make notes whenever someone says something important to you or a discussion takes place. Political activities in any government, local or tribunal authority that you’ve taken part in. Mariam was appointed as Chief Officer: Vodacom Financial Services in February 2019. Please Note: Any legal matter that is not specifically provided for under BENEFITS YOU ENJOY, will not be covered by your policy. Before we can provide cover, you must be able to prove to us that you have a good chance of winning your case. Criminal Cases and Bail Applications: where someone has accused you of committing a crime or doing something illegal. The person who signed up for this policy and who is responsible for paying the monthly premium. Shop online & get free delivery. Any legal issue that may arise during the Waiting Period or before the Start Date of your policy, will not be covered. viii. In order to get cover or legal assistance, you must fulfil every single one of those obligations. He has extensive telco experience having operated at a senior level in various companies across the group for the last 22 years, including Managing Director at Vodacom South Africa and Chief Executive Officer at Vodafone Spain. Online Sales: 082 17844. b. With cutting edge technology and a can-do attitude, the Vodacom Foundation has invested over R1 billion rand in various programmes that have made a considerable impact in improving education, bringing quality health care to rural areas and supporting the fight against crime and violence. He was later assigned as the Cluster Executive Director and CTIO overseeing Vip mobile Serbia and A1 Slovenia. A Vodacom Deal will be valid for up to 14 days from the day of activation. As we mentioned before, there’s a 3-month Waiting Period – in other words, you can only be covered for a divorce if the reason for the divorce started after 3 months. You can find all our contact details below, or fill in the form below to submit a query. This also means that, whatever the problem or issue was that led to the court case, it must have originated at least 1 month after your policy has started. Managing the Group’s operations, developing strategy and policy proposals for the Board’s consideration and implementing the Board’s directives. Vodacom Press Office. xxiii. A case or issue where you’re allowed to pay an admission of guilt fine. s. In a divorce battle, if your spouse has a legal practitioner at their side (and has served you with a Notice if Intention to Defend), this policy will cover you as the Main Policyholder. • Keep all documents that you might receive in a safe place. As they say, “that’s not all, folks!” The Litigation Benefit in paragraph 1.1 is fantastic on its own, but there’s so much more to your policy. Keep an eye on your inbox, cell phone or post box, because we’ll be sending you notifications vial email, SMS or by post! e. Up to 35% Discount on Transfer Fees: (not transfer duty) when making use of one of our recommended Panel Attorneys (do note, however, that your discount will depend on the actual purchase price). Shameel also sits on the board of Business Leadership South Africa. This means you don’t have to deal with the stress and hassle involved with court cases. Maintenance Hearings: where the other parent is represented by a legal practitioner. If we feel that you do not stand a good enough chance of winning the case, the Merits Committee will reject your claim. jurisdiction) of the Small Claims Court. This benefit covers up to R230 000 of your legal expenses per year. A dispute about your residence in South Africa as a foreign national or any matter related to your deportation. Where you’re the one being sued by another person - it doesn’t matter why they’re suing you, as long as it doesn’t go against any of the terms and conditions in this policy. 2. Divorce Cases: where you aren’t challenged by your spouse or don’t intend to defend the divorce proceedings started against you (i.e. 1.2. A transaction, case or issue that is business related. PARTICULARS OF SHORT-TERM INSURANCE OMBUDSMAN. This benefit covers up to R90 000 of your legal expenses per year. after sending a technician to test the signal in my area Vodacom authorised the termination of my contracts at no penalties or expenses to me. Tel: (+27) 860 324 766 or (012) 470 9080 | Fax: (012) 348 3447 | Email: [email protected]. Your monthly Vodacom Legal Cover fees (policy premiums) must be paid and up to date - in other words, we cannot help you if you owe us any money. Company profile page for Vodacom Pty Ltd including stock price, company news, press releases, executives, board members, and contact information We do not cover civil matters that fall under the authority (i.e. Cancelling your contract with Vodacom. While VODACOM NOW! 4. Vodacom's reply: 12 Aug 2017, 10:08. If you are not honest with us, you can lose your cover entirely and you’ll have to foot the bill for all legal fees. Your policy does not cover any interdicts, eviction orders, sequestrations, Rule 43 applications (for instance, for maintenance or custody during a divorce case) or other self - motivated court applications. Initial Vodacom complaints should be directed to their team directly. It’s your responsibility to pay for and provide us with all the necessary documents, reports, statements and other evidence that we might need. He was also the Director of Indosat Singapore Pte Ltd and is the Deputy Chairman of the Supervisory Board of Posta Slovenije d.o.o. unopposed divorces). Peter served for eight years across a range of senior Executive Director roles at East Africa Breweries Limited (a Diageo subsidiary) based in Nairobi. Retrenchment Benefit: If you are retrenched, we will provide you with FREE cover for advice and mediation for up to 12 months after you’ve been retrenched. Before we can provide cover, you must be able to prove to us that you have a good chance of winning your case. We aim to get back to you within 24 hours. xxxi. If we feel that you do not stand a good enough chance of winning the case, the Merits Committee will reject your claim. xxxv. Premium payment obligations, manner: please refer to the policy document. : have a good chance of winning the case is being handled a... In a safe place off again before the 1st on both my contracts A1 Slovenia the Chairman. Making us aware of your own pocket 2003 during which he worked for 11.... You to the Main Policyholder as well we ca n't wait for you to use our subscribers do n't,., local or tribunal authority that you ’ ve taken part in policies and,... Only assist you if you suffered pain due to a medical Doctor ’ s negligence cause of your legal per. Committee on 1 November 2020 to buy the product at any time Group. Apply: a prove to us that you ’ ll find a list titled your obligations where someone has you... The influence of alcohol and/or drugs email to [ email protected ] every. 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