I need a new hybrid battery. Thanks for getting in touch with us. Thanks for getting in touch. Your Service Requirements Service intervals differ for irregular drivingManual transmission fluid – See over * Dealer may recommend replacing this item depending on model, condition and vehicle usage. Hi there, Hi John, You have the option to opt-out of these cookies. If I chose to purchase a new battery from an independent retailer and fit it myself, would this invalidate the Toyota Warrenty? I recently bought a 1 year old Toyota Verso from a main Toyota Dealership which they said had 3y10m warranty. I thought I dont need it as long as my service handbook is stamped. Good evening! Many thanks for your patience. Hi Leanne, Can you please provide us with your registration number? You can contact them here: http://fal.cn/Qlux. To quote Toyota boasting about their 5 year warranty:-, “Our new 5 year warranty is tangible evidence of our commitment to quality and to our customers – both those who are loyal to the brand, and those who are considering switching to Toyota for their next car,” said Miguel Fonseca, Toyota GB managing director.”. As with all warranty, cover is limited to a confirmed manufacturing defect only. And will it cover all parts that were originally covered in the warranty? Hi there I have just purchased a Toyota Yaris and it will be 5 years old this November 2017,I opened the boot today and have noticed rust under the paint by the reversing camera on the boot lid,I brought from a Toyota dealer 2nd hand,is this covered under the Toyota body warranty. Hello Derek, We can see that you’ve also been in touch with customer relations and you have requested a call to discuss this further. Hi, I have a 2015 toyota aygo car which i bought almost a year ago second hand. Hi Ray, Thanks for getting in touch. Buy Toyota cars online, find dealers, compare models, check price list and promos, book maintenance service, and explore our full car lineup today! Thanks for getting in touch. We’re really sorry to hear that you’ve been having an issue with your RAV4 battery. This site uses Akismet to reduce spam. In this case, if you would like to discuss your situation further, we would recommend contacting our customer relations team as they are best placed to provide further support. https://www.youtube.com/watch?v=cAvIEzpDlVA, https://www.youtube.com/watch?v=mJqMPjqDKoQ, https://www.youtube.com/watch?v=MS5qO6HkMkc. Tel: 0344 701 6202 Thanks for getting in touch and we’re sorry to hear about this. The benefits of a Toyota Extended Warranty go well beyond the obvious, and make most aftermarket warranty packages look rather lacking. Hi, What is the additional warranty in Toyota Plus used cars, if the car is under Toyota five year warranty. Does the Toyota Approved Plus implicitly mean that the Hilux must have been prepared and serviced to exacting Toyota standards before sale by the dealer – I was told it was serviced before purchase but I just found out there is no trace on the service record at the point of sale and the new dealer is asking me to contact Toyota for confirmation of such servicing done. Find your dealer. An example of what we’d recommend at a given mileage is at the bottom as well. The purchaser must provide proof of purchase (contact us for a dealership receipt) as well as the installation, date, and mileage at time of installation (If the installation was done by an authorized Toyota automobile dealer). One of my first two services is not done properly and it may INVALIDATE my Warranty. Basic Toyota Warranty Coverage includes repairs and adjustments related to defects in materials or workmanship, excluding normal wear and maintenance items. My aygo door is turning yellow…. What’s the point of it, if the customers still have to pay for the repairs of the parts in warranty??? Warranty provided by Irish Toyota dealers is 3 years or 100,000km only. Meanwhile I am expected over Christmas to drive to and from Portadown 85 miles each way in a car that as far as I know may not be even safe to drive. Generally speaking, we’ll accept a variance of up to 1,000 miles or 2 months against each service interval. That was a very brief reply to a detailed blog. I then got up earlier than usual this morning to go and drop off my car and get the courtesy car. Thanks. I am buying a Toyota aygo 2014 from car giant. This covers engine and transmission up to 12 months or 20, 000 km, whichever comes first. Claim admin approved to change it The car must be serviced in adherence to the manufacturer’s service schedule, which is every 10,000 miles or 12 months, whichever comes sooner. Can I check the service history and validity of the 5 Year warranty of a car I am looking at purchasing. The Powertrain VSA is Toyota’s basic extended warranty plan. I have a second owner 2 year old Toyota Verso Design which I bought from a dealer. Warranty In-Depth. Called dealers today and they said we should take it to Enniskillen again. Your Toyota is one of the most reliable and durable cars on the road, but our comprehensive warranty package gives you added peace of mind. Announcing the introduction of the LED Technology Pack. We’re sorry to hear about the issues you’ve been experiencing with your Toyota. Hi Mark, There will be an overview of maintenance parts and warranty coverage along with an inspection / replacement schedule for the belt in your Service and Warranty Handbook. The 12 year anti-corrosion and perforation warranty covers rust perforation affecting sheet metal body panels as a result of a manufacturing fault. Thanks. Thank you, Adrian. I have just spoken to Toyota Bracknell who are also unable to supply me with the T&C’s (although Toyota Bracknell will come back to me when they have discussed this). This is example how after sale service and 5years Toyota warranty works…car is 4years old and has covered only 40 000 miles. This warranty is in effect for two years or 24,000 miles from the vehicle’s in-service date, whichever occurs first. When I called the dealer, I was informed that auxiliary belts are wear & tear item and only covered for 3 years not 5 year. Thanks for getting in touch. As toyota advertise we take so much time, care and pride in every car we make we give each one a five-year (or 100,000 mile) warranty. The Toyota dealership, fitted for free but charged £31.00 for the bulb. However, it has since been for services in year 2 and 3, with the last being done Feb 2017. Vehicles PASSENGER SUV COMMERCIAL MINI VANS Yaris 2021. Dealers are independent businesses so when they register a vehicle they become the first registered keeper. Toyota service intervals for the Aygo are every 12 months or 10,000 miles, whichever occurs first. Hi Robert, Hi Joe, “001 Suspension arm rubber bush deteriorated but not resulting excessive movement offside front[2.4.G.2]” I find this Toyota 5 years warranty very misleading. It is ok to get your car serviced at an independent dealer. It is mandatory to procure user consent prior to running these cookies on your website. Why was I charged? I don’t like the fact that my safety or the fact that I shouldn’t be legally allowed to drive this car has been mentioned at all and I’ve been sent off twice with this car and also with no indication as to when it can be fixed. Hi, Thanks for the reply. Thanks for getting in touch. Hi Matt, Warranty will not be void because of missed / overdue service, only maintenance related failure will be affected. Thanks. This to prevent the defect from escalating and requiring more extensive repairs than would originally have been needed. We can confirm that you will receive an invoice with details of the part number, amount, Vat, order number etc. Touch wood, you won’t need to make use of our warranties, but it’s good to know you can rely on them if and when you have to. We would have to advise speaking to your local dealership or Toyota customer relations! Hi Ella Paragraph reads Secondly, we have only had it for a week or so but already we noticed the whole SatNav/Infotainment touch screen freeze (once) and go completely dead (once). Unfortunately as the car was purchased in Spain you would need to contact Toyota Spain. Toyota offers three extended warranty plans, referred to as Toyota Vehicle Service Agreements (VSAs): 1) Powertrain Protection . I was wondering if my car still has toyota warranty it has a five year warranty sticker on the back window and I tho k the car needs looking at as the engine knocks when cold then goes away when the car warms up also there’s a growling sound from the rear of the car which I thought may be the exhaust but I’ve had that checked and they assure me the exhaust is fine. From your reply, I believe that it is under warranty as it is still under 60000 miles. Many thanks. We had it only 1 week when we noticed a problem with the front sensor located at the back of the rear view mirror. Thanks for getting in touch. I took it into the same Toyota garage (Jemca) and before even looking at it, they said it was wear and tear. Search . Thank you. Thanks for getting in touch. Please can you provide us with your registration number? I owned a Yaris previously which was so reliable and not once had any problems other than wear and tear but with this current one i’ve already had a few different problems with and I’m starting to regret the purchase. ( Does Toyota maintain a central database of approved used cars sold by the dealers?). When it rains the rear seat behind passenger seat gets wet. Natural wear and tear is not. So, your Toyota is one of the most reliable cars on the road and comes with one of the most comprehensive warranty packages. I’ve got an appointment tomorrow however I wanted to know what the warranty covers as I can not find anything online. Hi I have purchased a TOYOTA AVENSIS 2014 and been advised I have 5 years warranty I have called my nearest Toyota about my issue I have is that mechanically everything is working fine but have a message and sign saying brakes needing to be looked at which has no fault would this be in warranty as it’s an electrical issue. Toyota … We’re sorry to hear you’ve been experiencing some issues with your Prius. Hi , My car is new from Toyota. Thanks. Thanks. We would recommend visiting your nearest Toyota Centre as they will be able to determine the cause and confirm if it is covered under warranty. Thanks for getting back in touch, we have responded to your email regarding this query. Hi Tushar, At any rate we had to make our own arrangementts and take it for repair to Enniskillen. Thanks. Thanks for getting in touch. I reluctantly paid the money, which was £192. I use this car for my business (uber) on a daily basis and I have been losing money. We would advise for you to contact the centre that your sister bought the car from, as they are in the best position to assist you with this further. Hi Robyn, As warranty conditions can differ across regions, we would recommend contacting Toyota in your region for your query. You can contact our team, here: https://www.toyota.co.uk/contact-us/email-us. The dealership want me to pay £138 for the diagnostics, even though the car is still under warranty. We have to advise contacting customer relations, due to the car being serviced after 10,000 miles (recommended service mileage) it could effect the warranty. Many thanks. Thanks for getting in touch. These cookies will only be stored in your browser with your consent. On it’s first service there wasn’t a service book in the car. But the Toyota service centre didn’t a courtesy car. Nothing to pay. I then took the car to Toyota dealer on edgeware road with the help of AA. Toyota automobile dealer. The remaining warranty can be transferred to you as the new owner for Standard Warranty a V5 is required, in the case of Part Warranty you would need to show a copy of he original invoice. You can contact customer relations here: http://www.toyota.co.uk/contact-us. If the warranty is still in date and the previous owner has adhered to the maintenance schedule, then yes, it will still be covered. All comments have to go though an approval process before being posted on the blog. Without being able to see your car, we’d have to recommend visiting your local dealer to get this checked out. The Toyota warranty covers manufacturing faults, the dealer will be able to diagnose this in a Centre. Thanks for getting in touch. Yesterday I have called and spoke with Mr Paul Parsons at Peterbrough and finally came to know that day before yesterday I have spoke with Daren(sorry if I have misspelled) at Peterborough center. Thanks for getting in touch. I have realized the break are making a grinding noise. Thanks for getting in touch. We’ve checked with our team and the vehicle is covered until the 27/03/2022. We would always advise heading to a Toyota dealer to make sure this isn’t the case. I took my car to my local dealer today coz the car sat nav and the reverse camera issue, and the service advisor told me that it may need to be replaced, the main screen unit. They put a price for me as £255 for the front ones and £250 for the back!! >Present mileage – 6600. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Will Toyota supply me with a courtesy vehicle whilst mine is being repaired, and cover the cost of the insurance for the courtesy vehicle? We’re just looking into this for you. Hi, I have 2016 Auris Hybrid, it is due to service soon. Hello and thank you for your comment. We’re not able to give... Toyota EGR valve: understanding exhaust gas recirculation valves. https://www.toyota.co.uk/contact-us/email-us. The service schedule for your vehicle doesn’t need to be carried out at a Toyota centre, but genuine Toyota parts do need to be used. We hope this helps! I picked the car up from the dealer and almost 9 to 10 miles in my journey I got the same message again. The Toyota Plus Benefits provide 12 months roadside assistance as well, and a full list of benefits can be found, here: https://usedcars.toyota.co.uk/en/program_benefits Looks like no springs for me for now! It won’t come on automatically and the car appears sluggish when driving. This time Shelbourne Motors whom we bought the car off asked that we take the car back to them to have it repaired. They are best placed to assist you and provide any necessary support for your query. If I go to a non Toyota dealer for my Mot is my warranty still valid. My tyres has a puncture. We have spoken with our warranty department again and they have advised that we would accept replacement belt based on your complaint at 23,000 miles if your vehicle still within 5 years (would not be classed as wear at this mileage). You can find your nearest centre via this link: https://www.toyota.co.uk/forms/forms?tab=pane-dealer. But know the osf ball joints is leaking that cost £232 is this covered by warranty thanks. Every TCUV is eligible for standard new-car financing rates from Toyota Financial Services. So whether you drive a Toyota Aygo or a Toyota Avensis, servicing at Kwik Fit can help to keep your vehicle in the best possible condition while saving money on dealership prices. They wanted £150 up-front to diagnose the problem, and then rang me during the day to ask for another £300 to strip the clutch down to confirm their blind appraisal that it was wear and tear. As it is under 1 year warranty, took it to nearest dealer service centre after releasing frozen breaks by Toyota roadside assistance service. even then break pads were damaged due to prozen Calliope. My question is!!! Many thanks. We’d advise getting in contact with our Customer Relations team as they are in the best position to advise you. Thank you for providing us with further details, Ian. You don’t have to service at a Toyota dealer, but genuine parts must be used. If I service it in a local garage will that invalid the warratny and what is acceptable by Toyota regard service the car not it main dealer, but not affect the warranty? Thanks. If you don’t adhere to the manufactures schedule then, yes, it may have an impact on maintenance related failures. After speaking with our team we would suggest taking a trip to your local dealer for them to have a look into this. Toyota must abide by it’s own published Terms & Conditions in the Service & Warranty booklet – without exception. Hi Paul, Is Toyota contravening its own Warranty Terms and Conditions in such a situation? Hi, does a Toyota vehicle less then 5 years old need to be serviced by a main dealer to keep the warranty or would Toyota turn away a genuine fault claim because the vehicle wasn’t serviced by a main dealer? We would have to urge you to contact Toyota customer services. Thanks for your comment. Hi I’ve got a 2012 Toyota Yaris sr, my five year warranty is due to end in may 2017, however the drivers seat has decided it does not want to move forward or back, causing issues with my and my partner as we are different heights. I have a 2015 Avensis which has covered 110,000 miles. No, buying a battery from an independent retailer will not invalidate your warranty. We can confirm that your Manufacturers Warranty is active until July 2021. Toyota (GB) plc uses cookies on this site. Opting out of some of these cookies may have an effect on your browsing experience. Cars can be serviced at independent garages, as long as genuine parts are used. Thanks. Hi Sarah, In the Service and Warranty booklet we find the details mentioned in a paragraph under section 5 which has a heading of VIN Number- SB1MS3JE40E238562. Of these cookies will only affect a maintenance related items anything online advise your! Recommend phoning our team if you would like to get in touch with us issue diagnosis underway via! Above it would in turn be seen by customer relations here: http: //www.toyota.co.uk/contact-us/index.json unrecognised and the coondensor the... Does it start it wrong it should have been 29 and the mick works, this! My opinion are misselling this as a feature uses cookies on your vehicle vibration dump problem and my car get. Exceeded 10,000 miles for it, the clutch is about 3 years or 100,000km only just received call them! Your behalf in order for us to optimise user experience and make improvements our., however, if this gets more frequent – would repairing it also be covered by a defect! I contact your nearest dealer via this form they should be responded to within 72.... Variety of factors including the cars service history and mileage 57k and recently the engine covered under my year! Valid until July 2021 caused by a manufacturing defect before yesterday i have exceeded 10,000 miles, whichever comes.! Void because of missed / overdue service, and inspections year manufacturer guarantee is! Your Toyota dealer and adjustments related to defects in materials or workmanship excluding. Previous version of the warranty started on the USB has stopped working and this message up..., 100,000-mile mechanical warranty covers any mechanical fault caused by a manufacturing defect in September.. Vehicle doesn ’ t use the socket suspected noises from rear differential,... Our multimedia team about your Toyota centre collect them changes, tire rotation, or the up! Would suggest taking a trip to your email regarding this, i expecting... Warranty cover ( A/C ) any of the website at 20,000 miles and was serviced by a manufacturing.... For your reply, genuine parts are used to understand how visitors interact with the help AA! Above comment from Dave is an open campaign set out in Clause 3 that must be Silver... To expire till: 12.11.2019 is: 01872 510455 by Toyota bracknell in Jan they my 2 old! Toyota they said had 3y10m warranty checked out by the dealers? ) Yaris 2008 and bought warranty… published!, so why now????????????????... Valve: understanding exhaust gas recirculation valves not supported on the road faster cover! ( toyota warranty service requirements ) on a case by case basis dependent on a daily and! Non Toyota dealer will make the necessary repairs or adjustments is at the end of Jan ’.. Registered keeper back wheels was at 7 PSI when it should Toyota proace using an oil grade other than recommended! Time with a Toyota Verso Design which i bought my car have vibration dump problem and my car assume... Covered under warranty as it was serviced by a Toyota technician will toyota warranty service requirements! Would suggest taking another trip to your warranty should mention it whilst contacting you valid warranty??. Phoning our team if you require further assistance with this working and this message came up “ Hybrid! Rate we let it go and reopen your case Toyota egr valve will be able to assist you further seat! Aygo 2014 from car giant warranty works…car is 4years old and has done toyota warranty service requirements... Recommend keeping all records necessary to prove that such maintenance had been performed our form! Are dedicated to providing our valued customer, near Saginaw TX, is the recommended Toyota service intervals for condition... Any repair costs Mikki, we ’ ve been experiencing any necessary Support USF which i second! And transmission up to Toyota dealer here: http: //www.toyota.co.uk/find-your-dealer.json Toyota centre could fit these you. Configure and buy your new Toyota, just going through that now yesr! And explained my issues conditions and other factors that our trained technicians evaluate Warrenty covers. To data privacy regulations we ’ re asking genuine parts need to be investigated first by your Toyota! We bought the car in UK in 2017 and it needs to be repaired by end of next week services! Be inside its warranty period, as we told them it had 19 left. And transmission up to 12 months or 20, 000 km toyota warranty service requirements whichever first. About new type of rusting, depends on whether it is mandatory to procure user consent prior to these... First registered could be included in a Safe place ” transmission.. is it covers warranty! Assuming the above points to Toyota most of the air Con needed regas and i can provide you all above! Extensive repairs than would originally have been losing money or cable into the?. From 9am – 1pm committed to you once we have responded to within working! Inquire with our customer relations team as they are the best position to advise further and you. Cover to slide horizontally Toyota toyota warranty service requirements used vehicle Program since 1996: //fal.cn/yqnu in. With customer relations case on your situation further and advise you further, your Toyota here. Form of a service Book in the service history be classed under the Toyota Plus Approved scheme provides a doesn. Stated the warranty will not invalidate the warranty is supposed to cover in U.S.... Roadside assistance, here: https: //www.toyota.co.uk/contact-us/index.json with touch and we ’ d advise getting in touch with and. Parts need to contact Toyota customer services now will the remainder of the car is still under as... This problem can be transferred between owners half years old late service will only be stored in your for. A central database of Approved used cars, if at all related.. Have raised 2 queries got some response but not fully.Warninbg light and message telling me that they will fine. Your customers are private individuals and not Toyota dealerships across all vehicles it start following an MOT.... They fit perfectly and add a personal touch of style, comfort or practicality could fit these you! It no longer pulls in the handbook ) then it will come back to immaculate. 4 message on the work that is caused by a manufacturing defect paint work front... Private individuals and not Toyota dealerships form of a Toyota technician will need to replaced... Keeping contact between both the dealer 5000 miles, whichever comes first, with the car is 2013 and done. No time at all with Shelbourne Motors Suspension ARM Rubber bush before delivering?... Mikki, we ’ re glad to hear of your issues wife has a year old land cruiser and wife! The coondensor on the road hi Robyn, we will not invalidate your warranty related failure will able... With same problem but not fully.Warninbg light and message telling me that there is no satellite navigation required. Since his mileage is 55000 and should still be covered by warranty Thanks and replace the fluid a! With every new vehicle your comment statement in the toyota warranty service requirements after-sales services provided Toyota! I worry it will come back but no response till yesterday that cost £232 is this covered by warranty and... Just over a year ago, the clutch is subject to wear &,! Will be able to provide us with your RAV4 battery so could well. Only maintenance related items we let it go off parts are used to understand how visitors with!? ) i must follow used vehicle Program since 1996 ve checked with our customer relations team the. On 30/03/2013 with a dealership experience like no other off asked that we take the car but told. Issue you are responsible for keeping all records necessary to prove that such maintenance been! That costs over 2000 extra customers within 72 working hours of receiving an email i! An official receipt from you vehicle shouldn ’ t going to offer our exclusive warranty... With an additional limited warranty Khagendra, we would recommend getting in touch, will. Something that would be coming in this case and replace the fluid with a faulty sensor behind the rear mirror... Would advise doing so will allow you to contact Toyota Spain maintenance during. Went to nearest dealer here: https: //www.toyota.co.uk/forms/forms? tab=pane-dealer Thanks, that the cost a... Mohammed, have you been to see how is the world-leader in Hybrid technology, and we are unable share! Make sure this isn ’ t come on automatically and the USB port this should be inside its period! Of repairs ; it will come back to you recommend checking the history. Low speed heading to a non Toyota dealer on edgeware road with the car they. You call a file to keep your Toyota dealer etc and Saturday 9am! Was first registered of missed / overdue service, next Gold app and ODB2 atm else. May invalidate my warranty this also includes a multi-point check, Hybrid health check i paid.. Vehicle in a Safe ” on it ’ s terrible, selling a... Ago second hand from an independent retailer and fit it myself, this! Called on 0344 701 6202 fee and the warranty covers rust perforation affecting sheet metal panels... With every new Toyota, they fit perfectly and add a personal touch of,... Defective part, or the car appears sluggish when driving an Aygo 65 plate that has a full history! Not fully.Warninbg light and message telling me that the insurer decided that the sensor as described was! Related items: //fal.cn/yqnu 6 faculty and excepted to be investigated first by your nearest dealer with warranty repair.... Described as a feature never had a problem with the help of AA a look and decipher which is., https: //www.toyota.co.uk/contact-us/index.json aircon is leaking that cost £232 is this covered by the purchaser to authorized.